Alicia has 20 years' experience in the recruitment industry, covering end to end recruitment processes within Contact Centre, Volume, Graduate, IT and Business Support. She has experience recruiting in a large variety of sectors, such as Banking and Financial Services, Insurance, NDIS, Utilities, Government, Telecommunications, Health, Travel and Education. Alicia has a well-rounded knowledge of the recruitment industry, having worked in both an internal and agency environment. She has also had experience training employers and recruitment agencies on job ad optimisation and talent search techniques. She is passionate about helping employers and job seekers alike, through my vibrant energy and professionalism.